Thursday, 22 September 2011

Telecom has launched a re-vamped website

Telecom has launched a re-vamped website at www.telecom.co.nz, designed from the ground up to meet the changing needs of customers online.

Jonathan Morris, Lead Manager Digital Communications, said like many other sectors, customers are increasingly going online to research, buy and manage their telecommunications services.

“Telecom’s websites receive more than three quarters of a million unique visitors each month and this number is continuing to grow. We’ve responded by re-building our website with the customer’s needs at the heart of the design, to make it easy to do business with us online,” he said.

“People want to find what they’re looking for quickly and easily, so now 80% of the site’s content and capabilities are within one or two clicks of the home page.

“The site has also been rebuilt with a powerful new content management system to significantly improve search capability, as well as the site’s performance, speed and availability.

“It’s the first stage of a larger project focused on transforming Telecom’s online service capability, and continuing to develop a highly effective multichannel experience,” Mr Morris said.

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