Sydney, Australia; 6 September 2011 – Clarity, the award-winning provider of unified solutions designed to simplify the operations of communication service providers, today announced the successful completion of its Network Inventory System (NIS) project for Telekom Malaysia Berhad (TM), Malaysia’s broadband champion and leading integrated information and communications group.
In 2006, TM initiated a major OSS transformation to support the rapid growth of their broadband services, to maintain competitiveness with agile new entrants to the Malaysian market and to enable the rapid and accurate deployment of new services to their customers. Clarity’s unified OSS (inventory module) continues to be deployed in phases to support these goals. The completion of the NIS is an important milestone and provides TM with a network-wide view of their assets and inventory data across one system.
Clarity’s unified OSS solution already manages TM’s logical and physical network infrastructure. The OSS has centralised TM’s engineering workflow processes and provisioning for IP, telephony, broadband and narrowband services, allowing TM to plan for and monitor maintenance activities and outages and to ensure end-to-end integrated workflow between order management and inventory. To date, Clarity’s OSS has replaced over 12 legacy inventory databases that were migrated in 36 months and currently interfaces with more than 22 customer management and provisioning systems. Exposing the single NIS into the strategic service-oriented architecture will further reduce the cost and lead-time for integration of new systems and the time-to-market for new services.
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